Our Policies

Cordie is committed to providing the highest level of customer service to all of our individual customers and clients. Below you will find a number of our corporate policies that apply across the full range of our services:

Cordie Customer Care Policy

Cordie Quality Policy

Cordie Complaints Policy

Cordie Whistleblowing Policy

In addition, we take our statutory obligations towards the protection of our staff, our customers, our supply chain and the environment in which we work extremely seriously. The following policies also apply to each of the services we provide:

Cordie Anti-Bribery Policy

Cordie Modern Slavery Policy

Cordie Safeguarding Policy

Cordie Sustainability Policy

Cordie Health & Safety Policy

Cordie Mental Health & Wellbeing Policy

Cordie Anti-Radicalisation & Prevention (PREVENT) Policy

Cordie Diversity & Equal Opportunities Policy

Cordie Disability Policy

Cordie Data Protection & Information Security Policy

Cordie Subcontracting Policy

In addition to all of the above policies, the following policies specifically refer to learner tuition and assessment services:

Cordie Apprenticeship Attendance Policy

Cordie Policy on Information Advice & Guidance

Cordie Functional Skills Policy

Cordie Reasonable Adjustments & Special Considerations Policy

Cordie Artificial Intelligence Policy

Cordie Malpractice & Maladministration Policy

Should you have queries whatsoever about our working practices or our policy statements, please contact us directly using the web-form below.